Are you organised, people-focused, and enjoy working in a fast-paced environment? We're looking for an Accommodation Coordinator to ensure our employees have safe, comfortable, and well-maintained accommodation throughout their employment. In this role, you'll be the key point of contact for accommodation-related matters, helping create a positive living experience for our team members.
What is expected of you?
- Welcome and support new international employees by assisting with their accommodation arrangements.
- Manage employee accommodation, ensuring tenants comply with company policies and house rules.
- Carry out apartment inspections to ensure cleanliness, safety, and maintenance standards are maintained.
- Coordinate and follow up on maintenance requests and tenant requirements in a timely and professional manner.
- Maintain accurate accommodation records, including tenant movements, signed documentation, and updates to the HR team.
- Record utility meter readings for water and electricity.
- Manage the accommodation mailbox, responding promptly to employee queries and requests.
- Handle employee accommodation-related complaints professionally and work towards effective resolutions.
- Liaise with external contractors to coordinate cleaning, repairs, and general maintenance.
- Raise purchase orders for suppliers and process tenant-related charges where applicable.
- Prepare and maintain cleaning and preventive maintenance schedules for company accommodation.
- Produce reports as required by management.
- Participate in an on-call rota to respond to accommodation emergencies outside normal working hours.
- Support the wider team by carrying out any additional duties or projects as required.
What are you expected to bring?
- A minimum of O' Level standard of education.
- A valid Category B driving licence.
- Strong organisational and administrative skills with strong attention to detail.
- Good communication and interpersonal skills, with the ability to build positive relationships with employees and contractors.
- The ability to prioritise tasks and work independently in a dynamic environment.
- A proactive, solution-oriented approach to problem-solving.
- Confidence using Microsoft Office and maintaining accurate electronic records.
- Flexibility to participate in an on-call roster when required.
- Previous experience in accommodation coordination, property management, facilities, administration, or a similar role will be considered an asset.
What's in it for you?
- A varied and rewarding role with plenty of interaction across different departments.
- A supportive and collaborative working environment.
- Ongoing training and development opportunities.
- Competitive salary and benefits package.
- Career development opportunities within a growing organisation.
Don’t miss this exciting opportunity to grow your career in a rewarding and supportive environment. Apply today and become part of a professional and forward-thinking team!