Do you have what it takes to manage, support, and improve our IT operations? If this sounds like the right fit for you, Ceek would love to hear from you!
What is expected of you
- Oversee day-to-day IT operations to ensure smooth, secure, and efficient system performance.
- Provide hands-on support for hardware, software, networking, and cloud-based services.
- Administer and maintain Microsoft environments including Windows Server, Active Directory, Exchange, Azure, VMware, and backup solutions.
- Use monitoring tools and processes to track system health and respond swiftly to incidents.
- Assist in deploying cybersecurity measures and ensuring compliance with security standards.
- Maintain accurate and up-to-date documentation for systems, configurations, and procedures.
- Contribute to the development of IT policies and operational best practices.
- Work closely with team members and vendors to deliver reliable and scalable IT services.
What are you expected to bring
- 5–7 years of experience in IT infrastructure support, ideally in the telecom or service industry.
- Strong expertise in Microsoft operating systems and services, including Active Directory, Azure AD, Domain Controllers, Microsoft 365, SharePoint, and Exchange.
- Hands-on experience with VMware environments and backup technologies.
- Understanding of Cisco networking and security technologies.
- Strong emphasis on implementing and supporting cybersecurity measures.
- Excellent troubleshooting skills with a proactive, analytical mindset.
- Relevant certifications in Microsoft, VMware, or Cisco (e.g., CCNA) and ITIL4 Specialist: Create, Deliver, Support.
- Ability to explain technical issues clearly to diverse audiences.
- Collaborative team player who works effectively across departments.
- Willingness to work flexible or irregular hours as required.
What is in it for you:
- Be part of a forward-thinking team that supports mission-critical infrastructure.
- Gain exposure to a wide range of technologies and industry best practices.
- Make a real impact in how IT supports and drives organisational success.