Are you an organised professional with experience in logistics and client coordination? We are looking for a Key Account Coordinator to support the day-to-day operations for one of our lead clients, ensuring smooth processes, accurate documentation, and excellent service throughout.
What's expected of you?
- Oversee the coordination of air, ocean, and road shipments for both imports and exports
- Prepare competitive quotations and follow up with clients accordingly
- Handle and process all relevant operational documentation
- Issue invoices once files are completed and closed
- Track and monitor shipments in transit to ensure timely delivery
- Provide regular updates to clients regarding shipment status
- Support team operations by covering for colleagues during leave or sick days
- Compile monthly shipment invoices by the 3rd of the following month and forward them to the client for reconciliation
What are you expected to bring?
- Strong relationship management skills with the ability to anticipate and resolve issues while maintaining a high level of professionalism and integrity
- Excellent communication and interpersonal skills, with the ability to collaborate effectively and sensitively with stakeholders
- A proactive and reliable team player who contributes positively to team objectives
- Demonstrates strong drive and initiative, combined with solid business discipline and a willingness to go the extra mile
- Customer-focused mindset with a clear understanding of operational priorities
- Ability to work efficiently under pressure and meet tight deadlines
- Flexible and adaptable, with the capacity to respond effectively to changing circumstances
- Self-motivated and capable of working independently when required
- Results-driven, with strong organisational skills and the ability to prioritise tasks and manage time effectively
What's in it for you?
- growth opportunities
- Supportive and collaborative work environment
If you’re an organised and proactive professional with a strong focus on client service and operational coordination, this role could be the perfect next step in your career. Apply today with CeekTalent!