Ready to take the next step in your career? Join a leading company in Malta as a Returns Controller Executive and become a key part of a dynamic finance team. This is your chance to grow, contribute, and thrive in a supportive, established environment. Your next challenge starts here!
What’s expected of you?
- Monitor and analyse customer return patterns to identify inefficiencies or irregularities
- Prepare reports and dashboards using ERP/CRM and BI tools to track return performance
- Investigate excessive return practices, provide guidance, and issue official communications
- Collaborate with Sales and Distribution to ensure fair and balanced corrective actions
- Implement and enforce measures such as partial approvals, limits, or suspensions of returns
- Escalate high-impact or disputed cases to management when necessary
- Provide regular insights on trends, cost savings, and process improvements
- Deliver training and guidance to staff and customers on return-handling procedures
- Continuously propose initiatives to reduce return levels and related costs
What are you expected to bring?
- Minimum MQF Level 5 (Diploma) qualification
- 2–3 years’ experience in credit control
- Strong analytical, negotiation, and communication skills
- Proficiency in Excel; knowledge of Power BI or Tableau is an asset
- Fluent in Maltese and English
- Experience in FMCG, retail or distribution is an advantage
What’s in it for you?
- Competitive salary
- Health insurance
- Career growth
- Other benefits are offered
If you’re ready to make an impact and grow your career in a dynamic finance team, we want to hear from you. Apply now and take the next step toward in this exciting role. Your future starts today!