We are seeking a Training Operations Administrator for one of our clients to help deliver exceptional training experiences. If you’re organised, service-driven, and have at least two years’ administrative experience this is your chance to combine people skills with operational know-how in a dynamic role.
What is expected of you?
- Prepare and set up training rooms, including arranging furniture, configuring AV equipment, placing signage, and preparing handouts
- Reconfigure rooms between sessions according to course requirements
- Ensure all training spaces are clean, tidy, and fully prepared before and after each session
- Welcome trainers and participants professionally, providing a warm and organised reception
- Assist with registration, give directions, and respond to general course-related queries
- Coordinate daily coffee and lunch breaks, ensuring timely setup, replenishment, and cleanliness
- Liaise with catering suppliers, manage deliveries, and oversee the setup and clear-down of refreshments
- Maintain high presentation standards in all break areas
- Assist the Training Operations Manager with preparing training materials and documentation
- Provide telephone support and handle routine enquiries professionally
- Manage email correspondence during the Training Operations Manager’s absence
- Handle administrative tasks, including attendance tracking, collecting feedback forms, and conducting stock checks for training supplies
- Support processes related to client funding, room bookings, certificate preparation, and the procurement of stationery, training materials, and office supplies
- Carry out additional reasonable tasks as requested by management
- Check AV and IT equipment to ensure proper functionality before sessions
- Report any technical or maintenance issues promptly
- Monitor supply levels and coordinate reordering as needed
What are you expected to bring?
- At least 2 years’ administrative experience in a professional or office environment
- Background in training, hospitality, or customer service roles
- Strong computer skills, particularly in Microsoft Office (Word, Excel, Outlook)
- Excellent communication and interpersonal abilities
- Highly organised, detail-focused, and able to manage multiple tasks in a fast-paced setting
- Physically capable of handling tasks such as room setup, stock management, and ordering supplies
What’s in it for you?
- Competitive salary package
- Supportive, collaborative, and innovative work environment
- Opportunities for professional growth